7c7777 Privacy Policy

1 Introduction and Applicability

This privacy policy has been prepared on behalf of the organization operating the 7c7777 platform. By using the 7c7777 website (7c7777com.cam), mobile application, and any related services, you are considered to have accepted the terms of this privacy policy.

This policy works as a supplement to our Terms and Conditions and should be read together with that document. If any conflict arises between the two documents, the privacy policy will apply only in matters relating to personal information.

2 What Information We Collect

The following types of information are collected in order to create, manage, and provide services for accounts on 7c7777:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (for age verification)
• Address and country
• Email address and mobile number

2.2 Financial Information

• Records of deposit and withdrawal transactions
• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• General bank account details (for bank transfer transactions)

2.3 Technical Information

• IP address and device type
• Browser version and operating system
• Session duration and login/logout times
• Analysis of which pages were visited and for how long

2.4 Gameplay Information

• Betting history and amounts
• Win and loss records
• Which games or betting markets were used most

3 How Information Is Collected

Information is collected in several ways, each of which is described below:

• Directly provided information: Information you provide directly when filling out registration forms, completing the identity verification process (KYC), contacting us via live chat or email, and making payments.
• Automatic collection: Technical information is automatically recorded through cookies, log files, and analytics tools while you use the site or app.
• Through third parties: Information received from payment processors and identity verification agencies, which is used to ensure the security of our services.

4 Purpose of Using Information

7c7777 uses your information only for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback, and VIP benefits
• Detecting fraud and maintaining platform security
• Providing customer support — resolving issues via live chat and email
• Managing responsible gaming tools, such as setting deposit limits or voluntary breaks
• Fulfilling legal obligations
• Improving service quality and analyzing user experience

We may use your information to send you promotional or marketing messages, but you may request to opt out of such communications at any time.

5 Data Storage and Security

7c7777 uses industry-standard security measures to keep your personal information safe. All data stored on our servers is protected through SSL (Secure Socket Layer) encryption. The same encryption technology remains active during data transfers.

Financial information, particularly payment-related details, is stored on separate servers under strict security protocols. Only internal staff who require access to fulfil their responsibilities are permitted to view this information.

In the event of a security breach, 7c7777 will notify affected users as quickly as possible and take the necessary remedial action.

6 Sharing Information with Third Parties

7c7777 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:

6.1 Payment Providers

The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers in order to complete transactions.

6.2 Identity Verification Agencies

Trusted third-party verification agencies are engaged to verify the age and identity of account holders. Only the information required for verification is sent in this process.

6.3 Legal Obligations

Information may be disclosed pursuant to a court order, a lawful request from an investigating authority, or the requirements of applicable law. In such cases, it may not be possible to notify the user in advance.

6.4 Technology Service Providers

Certain software and cloud services are used to operate the platform. These service providers are contractually bound to maintain confidentiality and may not use the information they receive for their own purposes.

7 Cookies and Tracking Technology

Cookies and similar technologies are used on the 7c7777 website and app. Cookies are small data files stored in your browser that help improve the quality of the service.

7.1 Essential Cookies

These cookies are necessary to keep login sessions active, carry out security checks, and enable the core functionality of the platform, and cannot be disabled.

7.2 Analytical Cookies

Analytical cookies are used to understand which pages of the site are used most and where users encounter problems. You may disable these cookies by changing your browser settings, though doing so may limit some features of the site.

8 Your Rights

As a registered user of 7c7777, you have the following rights:

• Right to access: You can find out what information we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete information.
• Right to erasure: You can request deletion of your information beyond what is required by legal obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit the processing of your information.
• Right to object: You can object to your information being used for marketing purposes.
• Right to data portability: You can request to receive your information in a structured format.

To exercise these rights, contact our customer support team. We are required to respond to your request within 30 days. To learn about your rights and protective measures related to responsible gaming, visit our Responsible Gaming page.

9 Account Deletion and Data Retention

If you wish to close your account on 7c7777, please submit a request via live chat or email. Even after an account is closed, certain information may be retained for a defined period for legal reasons, including:

• Financial transaction records — for audit and financial compliance purposes
• Identity verification documents — in case of fraud investigations or legal proceedings
• Gameplay history — to maintain records of voluntary breaks or self-exclusions

Once the legally required retention period has ended, that information is securely deleted.

10 Policy Changes

7c7777 reserves the right to update this privacy policy from time to time. A notification will be sent to your registered email address before any significant changes, and the "Last updated" date at the top of the page will be revised.

Continuing to use the platform after changes have been made will be taken as acceptance of the updated policy terms. It is therefore advisable to check this page regularly.

For answers to any general questions about our services, visit the FAQ section, where common questions are answered in detail.

11 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our support team is available 24/7 in both Bengali and English.